Wednesday, January 9, 2008

New Year's Resolutions

It's a new year, and the air is full of resolutions.

I just received Jim Womack's latest e-newsletter concerning cadence, and the fact that he has resolved to write one e-newsletter per month.

Personally I have set goals that may very well exceed my capabilities in 2008. Writing this blog once per month may be an example...or may not.

Already, my to-list list is far too long to see an end.

How to prioritize? How to start the lengthy task that we know will take 2 days to complete, when there are other tasks of similar priority that only take one hour and can be easily stricken off the list? How on earth does one organize such a mess? Throw on top of this a Lean Project that will occupy the Lean focus within our company for the next 5 years? With so many items that need attention, focus, teamwork and research, how to pick which Lean project or task to accomplish first?

Cadence mixed with prioritization mixed with low-hanging fruit dangling around our heads...

I believe that this is why we have a tidy little tool we call the Lean Diagnostic. This handy-dandy tool enables us to self-evaluate in an organized fashion, within a variety of topics that span the complete spectrum of running a business.

So as we analyze, it becomes obvious through the low scores, where the weaknesses are, and where the priorities lie.

So as we analyze, we create pull.

Isn't that what a good to-do list should do? It should pull our efforts from us. But the to-do list must be developed intelligently enough that it pulls from us as the customer demands, not in an arbitrary fashion that depends on our moods, or our likes or dislikes. One can compare this to brain "setup" and batching in our brain according to our likes of the day. Every good Lean practishioner knows that batching ain;t good.

Back to cadence. Introduce cadence into the customer pull, and you come up with a way of setting daily goals to strike to-do items off your list. But how do you know how many to accomplish per day if you have not levelled the individual tasks? How about conducting a Value-stream mapping exercise on a to-do list to see which items are wasteful? How about levelling the tasks into equal efforts so that we can set a cadence for ourselves? Not quite Takt, but the cadence that Jim refers to.

So...with these things in mind, I should be able to insert this blog-writing task, which is of equal effort to other items, into my to-do list, set the day, accomplish the task, and strike it off my list once per month. Thus, I too have cadence, and the blog gets done regularly.

This is not the final frontier, but when we can start using Lean lessons and tools to change the workings of our brain, we start making some tremendous hits. To 5S the brain is like finally letting the 5S team enter your office to mess with your drawers. After all...we all know that 5S is good for the other people, but will never work for us.

I think this year I have made some resolutions:
1. Let the 5S team into my drawers.
2. Set a cadence for my to-do list.
3. Get the blog out once per month.

A couple of fun resolutions:
4. Change my voice mail daily, so people know they are leaving messages on a dynamic system, not a useless tool.
5. Run a road race.

Leonard